Campus USA Credit Union

The Challenge

Campus USA Credit Union serves over 100,000 members across Florida and required a website that reflects the accessibility, security, and ease-of-use expected from a trusted financial institution.

When Scandia first engaged, the existing site was difficult to maintain, inflexible for marketers, and lagging in ADA compliance. Since then, challenges have evolved to include:

• Upgrading from Umbraco v7 to v13 as older versions approach end-of-life
• Maintaining ADA compliance amid changing regulatory guidance
• Enhancing mobile UX and site performance for a member-first audience
• Supporting the internal marketing team with quick-turnaround dev support

This wasn’t a one-and-done rebuild—it was an ongoing transformation to keep digital experiences fresh, fast, and future-proof.

The Approach

Iterative, Sprint-Based Engagement

Scandia implemented a monthly retainer model focused on strategic iterations, continuous improvement, and platform stability. Services have included:

• Full CMS migration and rebuild in Umbraco v13
• Modular content blocks to empower the Campus marketing team
• Weekly backlog grooming, sprint planning, and quarterly prioritization
• Regular ADA audits and site enhancements using WebAIM and SiteImprove tools

Developer + Partner Mindset

Our team acts as an extension of Campus USA’s internal stakeholders—offering strategic input on site structure, content strategy, compliance planning, and user experience design.

The Solution

The current CampusCU.com is the result of 7+ years of iterative collaboration, built on trust, performance, and forward-thinking architecture.

Key highlights include:

• Drag-and-drop CMS experience that empowers internal editors to quickly launch new campaigns, product pages, and seasonal content without relying on developers
• Responsive, modular content components tailored to Campus’s marketing and educational needs
• Seamless CMS migration from Umbraco v7 to v13, ensuring platform longevity, better performance, and access to modern tools and APIs
• ADA-compliant templates built and maintained to meet WCAG 2.1 AA standards with regular updates based on ongoing audits
• Continuous optimization and UX improvements based on user feedback, analytics, and quarterly sprint planning
• Personalization implemented using Umbraco Engage

But Scandia’s work didn’t stop at the CMS layer.

To ensure enterprise-grade performance and operational continuity, we also delivered a custom DevOps and hosting strategy built on Amazon AWS EC2 with a multi-zone (multi-AZ) architecture. This setup includes:

• Redundant hosting across multiple availability zones to mitigate downtime from localized failures
• Automated daily backups and disaster recovery protocols to protect site integrity and data
• 24/7 monitoring and alerting through custom dashboards, health checks, and infrastructure telemetry
• High-availability design ensuring consistent performance, even under traffic spikes or deployment events
• Proactive patching and infrastructure maintenance managed directly by Scandia's DevOps engineers

This full-stack approach—from CMS to cloud—means that Campus USA can trust their site to perform day and night, regardless of traffic, seasonal demand, or backend changes. The result is a reliable, flexible, and secure digital platform that supports both their marketing goals and their mission to serve members with confidence.

What's Next

Scandia continues to support Campus USA through a retained engagement model, with a focus on:

• Personalization and member-targeted content
• Enhanced mobile-first optimization
• Continuous ADA and performance audits
• New interactive tools and calculators for improved self-service

With each sprint, we’re helping Campus USA evolve—from a static site to a dynamic platform for member connection, education, and trust-building.