Website Monitoring & Uptime Services
Our team uses systems such as Pingdom, PagerDuty, and native platform alerts to identify outages, slowdowns, or broken functionality before your users notice. Available as a standalone service or bundled into a Scandia maintenance retainer, this offering ensures your site is monitored and protected around the clock.
Rapid Incident Detection and Response
We use proactive monitoring tools like Pingdom and native hosting alerts to detect downtime, performance degradation, or application failures within seconds. Combined with our on-call engineer rotation, we ensure fast investigation and triage of critical issues.
24/7 Global Monitoring and On-Call Engineering
Your systems are monitored continuously, with on-call engineers available to respond day or night. Whether the issue originates from a code release, server outage, or external dependency, we act fast to identify the root cause and take action.
Seamless Integration with Maintenance Retainers
Our monitoring and uptime response can be purchased as a standalone service or included in a broader retainer agreement. This ensures consistency across your support model and simplifies vendor management for your digital operations.
Reliable, Round-the-Clock Protection for Mission-Critical Websites
When your website is core to business operations, downtime is not an option. Scandia offers 24/7 website monitoring and uptime assurance services designed to detect and resolve production issues as quickly as possible. Whether you're hosting on Umbraco Cloud, Azure, AWS, or a custom environment, we provide real-time alerting and rapid response backed by service-level agreements.
Cloud Sync and Content Deployment
Alerts are routed through PagerDuty to on-call engineers and optionally shared to your Slack channels or internal ticketing systems. Escalation policies ensure coverage across time zones and roles.
Root Cause Analysis and Preventive Action
We go beyond incident resolution by conducting root cause analysis and recommending permanent fixes or improvements. This includes deployment reviews, infrastructure adjustments, or monitoring enhancements.
SLA-Based Response and Recovery
We respond according to your SLA tier, which may include guaranteed response times, hourly thresholds, and recovery window expectations. Every incident is logged and followed up with a post-mortem if appropriate.
Scandia helped us rebuild our web presence from the ground up—with an eye toward scalability, flexibility, and long-term success. Their team brought deep technical knowledge and real strategic insight.
Jay Eckstein
VP, Marketing
The flexibility of the new platform has been a game changer for us. We can now roll out content for major events in minutes, and our patrons have a smoother, more engaging experience from homepage to seat selection.
Himanshu Vakil
Digital Marketing Manager
Before Scandia, launching anything was a nightmare—we’d wait days just to publish a single update. Since the rebuild, our team moves fast, campaigns go live when we need them to, and we’ve never looked back. Scandia gave us control, speed, and confidence.
David Heilbronner
Director of Digital Marketing
Ready to Protect Your Website Around the Clock?
Scandia monitors and supports mission-critical websites with real-time alerts, SLA-backed response, and experienced engineers on-call 24/7.
Got questions? Check these out...
If you are still looking for answers, don't hesitate to reach out to us and strike up a conversation. We love chatting with people!
We monitor websites hosted on Umbraco Cloud, Microsoft Azure, AWS, and custom infrastructure. Our tools track uptime, SSL certificates, DNS health, API status, and application endpoints.
Our SLA tiers define guaranteed response times, escalation windows, and communication protocols. For example, a critical issue might require a 15-minute response and a 2-hour resolution window depending on your agreement.
Yes. Monitoring and uptime response can be purchased as a standalone service, although many clients include it within our broader support and maintenance retainer program for added value.
Our system alerts an on-call engineer through PagerDuty. The engineer assesses the severity, begins resolution, and communicates status based on your SLA. If necessary, the issue is escalated internally and logged for follow-up.