Insided Integration

Insided is a powerful platform for creating customer communities, forums, and knowledge hubs. Scandia integrates Insided with Umbraco to give your users seamless access to discussions, support content, and peer interaction—all while keeping your site on brand and fully editable. Whether you're building customer loyalty or reducing support tickets, we make community a connected part of your digital strategy.

Fully Branded Community Experience

We embed Insided’s community platform into your Umbraco site, styled to match your brand and navigation. Your users stay on your domain, with no disjointed redirects or design mismatches.

Single Sign-On (SSO) Integration

Allow users to log in once and access both your website and community with unified credentials. We connect Insided with your existing auth flow to simplify user access.

Dynamic Content and Topic Surfacing

Pull the latest community threads, featured posts, or knowledge base articles into Umbraco pages. Keep users engaged with fresh, relevant content wherever they are.

Support Funnel Optimization

Deflect support tickets by surfacing community answers, product how-tos, and peer conversations before someone submits a help request. We link Insided to your contact forms and support systems to automate triage.

About Insided

Build Better Communities. Right Inside Your CMS.

Insided is a community platform designed to power customer forums, product feedback hubs, and support libraries. Used by brands like Gainsight and Zapier, it helps customers help each other, surfaces valuable content, and builds loyalty through engagement.

When integrated with Umbraco, Insided becomes part of your site—not a disconnected add-on. Scandia makes it feel native, functional, and fully aligned with your customer journey.

Key Insided Features

  • Community Forums – Let users ask questions, share insights, and collaborate
  • Knowledge Base Integration – Organize documentation and surface top articles
  • Product Feedback Modules – Collect and prioritize customer suggestions
  • Gamification and Badges – Reward contributions and build engagement
  • SSO and Identity Management – Seamless access with your existing user auth
  • Support Deflection Analytics – Track how community content reduces tickets
  • Search Integration – Help users find answers across your site and forums

 

Insided Cms Scandia

Let’s Build Your Community

Scandia integrates Insided with your Umbraco site so you can create a support-friendly, community-powered, always-on experience your users will love.

Talk to Our Team
FAQs

Got questions? Check these out...

If you are still looking for answers, don't hesitate to reach out to us and strike up a conversation. We love chatting with people! 

Yes. We create fully branded, embedded Insided experiences that live on your domain and match your visual style.

Absolutely. We implement secure SSO so users can access Insided without logging in twice.

Yes. Many clients use Insided to deflect common questions and help customers self-serve before contacting support.

Yes. We implement authenticated API calls, encrypted endpoints, and follow best practices for user identity and data handling.